Business Director

Salary: £85,000 + benefits | Location: London | Job type: Permanent | Job reference: OXBD903

Reporting to the Managing Partner, the Business Director is responsible for leading a team and driving excellence in strategy, planning and client management. They create the optimum conditions to achieve shared business, team and client goals and objectives through effective leadership. They are experts in invention led planning and drive towards the agency mission. They live the Agency values and contribute towards ensuring they have happy people, happy clients and happy profitability.


Business Director Responsibilities


Management & leadership

Set the tone and pace for the team through effective, flexible situational leadership

Skilfully delegate and focus efforts on areas that will deliver most business impact

Motivate and galvanise a team towards shared objectives

Facilitate effective and productive team and individual meetings

Champion Frequent Fearless Feedback, creating opportunities for two-way feedback

Set direct reports smart and motivating objectives to support development and progression

Manage resource needs and take lead role in recruitment



Inspire our agency mission by focusing the team on opportunities to create high profile, award worthy work

Direct strategic responses to brief, ensuring clarity of roles and responsibilities through best process

Focus team on invention and getting to good ideas

Have oversight of the flow of briefs, deliverables and overall output of team

Set clear goals linked to broader business objectives as part of the team and client strategy

Lead new business opportunities, managing the team, pitch process and deliverables

Play an inclusive and integrated role within the planning department



Build strong, influential senior client relationships

Set the benchmark and coach gold-standard client servicing principles

Deliver the client roadmap by managing and reacting to challenge and change

Facilitate focused and productive client meetings with clear outcomes

Provide expertise and objective strategic advice

Make informed decisions when resolving client issues

Develop proactive ideas and initiatives

Manage client contracts, scope of work and PRF frameworks ensuring all contractual commitments are being delivered against



Lead from the front, role modelling Agency values

Inspire a culture of continuous learning and development to support growth and progression

Champion opportunities for two-way feedback

Seek inventive solutions to problems with a focus on doing the right thing

Discover and develop a personal ‘And Some’



Deliver happy, sustainable profitability across a portfolio of clients

Manage client contracts, scope of work and PRF frameworks ensuring all contractual commitments are being delivered against

Be agile with commercial planning as part of the delivery of the client strategy

Identity opportunities for growth linked to client business objectives

Responsible for timely and accurate client forecasting

Accountable for frictionless financial process across the team


Experience & Skills

In depth practical experience of performance media across both on and offline channels

Exceptional leadership skills and ability to flex style

Demonstrates high levels of emotional intelligence

Able to build effective relationships and positively influence others

Authentic, committed and resilient

Passionate about ideas and drives towards the agency mission

Entrepreneurial flair to spot opportunities for clients

Passionate about ideas and drives towards the agency mission

Create a consistently positive personal impact

Is a clear and concise communicator who listens well

Commercially astute

Demonstrates sound instincts and judgement in ‘doing the right thing’

Able to think around problems and get to inventive solutions